1. Introduction & Scope: Welcome to Tiger Smartphone. We respect your privacy and are committed to protecting your personal data. This Privacy Policy governs your use of our official website, online store, and connected mobile services. By accessing our platform, purchasing our products, or registering an account, you explicitly consent to the collection, storage, and processing practices detailed in this document. This policy operates in strict compliance with the digital safety guidelines and consumer protection framework of Bangladesh.
2. Information We Collect From You: We collect information to provide better services to all our users. The types of data we gather include:
Personal Identification Information: Your full name, national identification details (where applicable), billing and shipping address, mobile phone number, and active email address.
Financial and Payment Data: Transactional details processed via our trusted secure payment gateways, including mobile banking info (bKash, Nagad, Rocket) or credit/debit card information. Note that we do not store full raw card numbers on our local servers.
Technical and Usage Logs: Your device’s Internet Protocol (IP) address, browser configuration type, system operating language, cookies, and timestamps detailing your navigation paths through our store.
3. How We Utilize Your Personal Data: Tiger Smartphone strictly uses your collected data for authorized commercial, technical, and analytical purposes only, which include:
Processing, packaging, and dispatching your smartphone orders to your exact geolocation.
Verifying identity during warranty validation, replacement claims, or high-tier system technical assistance.
Improving our device optimization and website UI based on analytical metrics of your user experience.
Sending critical automated service updates, delivery tracking codes, security alerts, and promotional campaigns (only if you opt-in to our community newsletter).
4. Third-Party Sharing and Security Protocols: We absolute declare that Tiger Smartphone does not sell, lease, or rent your personal user database to third-party marketing brokers. Your information is only shared with authorized entities strictly required to fulfill your services, such as contracted logistics courier companies (to deliver your phone) and authorized financial banks. We utilize high-tier Secure Sockets Layer (SSL) encryption, firewalls, and strict internal access controls to safeguard your data from malicious breaches or unauthorized system leaks.
